Legal
Privacy Policy
Last updated: April 10, 2026
Introduction
Citra Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citracleaning.com and use our cleaning services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out our online quote form
- Contact us via email or phone
- Book our cleaning services
- Subscribe to our communications
This information may include your name, email address, phone number, home address, and details about your cleaning needs.
How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services
- Process your quotes and bookings
- Communicate with you about your appointments
- Send you service updates and promotional offers (with your consent)
- Improve our website and services
Photo Uploads
When you upload photos for quote estimation, these images are processed securely and used solely for generating accurate cleaning quotes. Photos are not shared with third parties and are retained only as long as necessary for service provision.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
Cookies and Analytics
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: